Understanding customer engagement and retention is mission-critical—but building trusted health scores at scale is easier said than done. In this lightning talk, see how Coalesce and Databricks work together to operationalize customer health scoring with speed, scale, and confidence. We’ll walk through how to turn raw behavioral and product usage data into governed, explainable scores that drive real business action. Learn how Coalesce’s metadata-driven platform pairs with Databricks' lakehouse architecture to streamline development, enforce governance, and quickly deliver actionable insights. What you'll see: How to build repeatable, enterprise-grade scoring pipelines in minutes—not weeks How to automate documentation, lineage, and quality checks with built-in metadata intelligence How to support cross-functional stakeholders with transparent, trustworthy data products